Returns & Exchanges
Giani Return & Exchange Policy:
If you have an unused kit or materials that you would like to return, please contact Giani, Inc. within 30 days of receipt of the product, based on the delivery date shown on the carrier’s website, for a full refund, excluding shipping and handling.
In lieu of a refund, you may choose to a new kit of the same value. Simply contact us at 800-650-5699 (We are NOT Giani Eyelash or Giani Bernini) or email us at info@gianigranite.com for the exchange.Â
If you purchased your Giani products from a retail store or an online marketplace other than gianigranite.com, please return the materials to the place of purchase.
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*We have no affiliation with Giani Bernini / Macy’s or Giani Eyelashes. Please contact the correct manufacturer for return information. Thank you!*
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To Initiate A Return:
- Download return form.
- Replace all kit contents and filler material into the original packaging.
- Send packaging to:
Giani, Inc.
1 Lincoln Way
St. Louis, MO 63120
Phone: 800-650-5699
Fax: 314-241-2191