Returns & Exchanges

Giani Return & Exchange Policy:

If you have an unused kit or materials that you would like to return, please contact Giani, Inc. within 60 days of the purchase date for a full refund, excluding shipping and handling.

In lieu of a refund, you may choose to a new kit of the same value. Simply contact us at 800-650-5699 or email us at for the exchange. 

If you purchased your Giani products from a retail store or an online marketplace other than, please return the materials to the place of purchase.


To Initiate A Return:

  • Download the Return Form
  • Replace all kit contents and filler material into the original packaging.
  • Send packaging to:
    Giani, Inc.
    1 Lincoln Way
    St. Louis, MO 63120
    Phone: 800-650-5699
    Fax: 314-241-2191