Giani Warranty

Limited Material Warranty:

Giani, Inc. warrants, for a period of 12 months from the date of application, if applied during the paints proper shelf life (paint has a shelf life of 2 years), that it's products are free of defects in material and workmanship, when applied and maintained in accordance with surface preparation and application recommended by Giani. This limited warranty covers a one-time fulfillment of replacement material(s) or a product refund excluding shipping costs. After 12 months, customers are expected to maintain their countertops, garages, cabinets, appliances, and furniture/projects, and take the proper care as listed under the FAQ/Instructions and cover any damages that ensue if care is not maintained.

This Warranty Does Not Cover:

  • Dissatisfaction with the color, finish/shine, or application process. Problems or damage due to application or maintenance other than as recommended by Giani in its printed labels and instructions. 
  • Labor costs (as these are D.I.Y. kits and designed for use by anyone and does not require the use of a contractor/professional painter).
  • Damage due to accidents or damage caused by chemicals not approved for exposure by Giani, Inc.
  • Usage of third-party paints over any Giani product, such as other topcoats/epoxies, other than as recommend by Giani in its printed labels and instructions. 
  • Minor chips or wear from excessive impact or friction.
  • Returns, exchanges, or refunds from a retail store or an online marketplace other than gianigranite.com. 
  • The Giani® Standalone Epoxy Kit, High Gloss Topcoat, and Glitter Topcoat are specifically designed for use over Giani Paints only. Use on any non-Giani substrates will void the limited warranty.

This warranty requires that the customer provide pictures and answer a series of questions to determine if there are defects with any of Giani's paints and lets us assess how to provide a positive solution on how to fix any issues so that it does not keep happening. Please contact us at info@gianigranite.com if you are concerned about your Giani paint product. 

 

*We have no affiliation with Giani Bernini / Macy’s or Giani Eyelashes. Please contact the correct manufacturer for warranty information. Thank you!*

 

This warranty gives the customer specific legal rights. You may also have other rights that vary from state to state. All of Giani's encompassing product lines and each kit's applicators are designed specifically to achieve the optimal finish as stated in the product's instructions. Failure to use it may void the warranty.