Shipping Delays Due to COVID-19
Due to the advent of COVID-19 coronavirus and an increase in online orders, we are experiencing delays in both processing and shipping times on some products. Please carefully read the following exceptions to our normal shipping methods for Giani Marble Kits, Small Project Kits, and Epoxy Kits:
- Order Processing: Due to the increase in orders, and issues with raw materials delivery, please allow at least 15 business days for us to pack and ship your order.
- Free Shipping: This option is available for orders $49.95 and up. It can take up to 15 business days to receive your order AFTER your package leaves our warehouse. It may still take up to 15 business days to process your order here at Giani.
- FedEx Ground Shipping: This is the only method currently available for orders under $49.95. Please be advised that the estimated shipping time displayed with the FedEx Ground choice is the transit time AFTER your package leaves our warehouse. It may still take up to 15 business days to process your order here at Giani.
We appreciate your patience and understanding during these uncertain times. We are working tirelessly to pack orders. We have added extra team members and are working extra shifts to ready orders for delivery.
We are thrilled that you're here and look forward to being part of your makeover experience! Please let us know how else we can help.
The Giani Team